Privacy Policy

Privacy Policy

We are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we may collect the following information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third parties)

  • IP address and device information

We also collect data through cookies and similar technologies to improve your browsing experience.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and services

  • Send marketing emails (only if you have opted in)

  • Prevent fraud and ensure security

Sharing Your Information

We only share your information with trusted third parties where necessary to operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment providers (such as Stripe)

  • Delivery partners (such as Royal Mail)

  • Marketing and analytics tools (such as Meta and Google)

These providers only use your information to perform services on our behalf.

Cookies

We use cookies to enhance your experience, analyse traffic and support marketing efforts.

You can control or disable cookies through your browser settings.

Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how we process your data

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your information only as long as necessary to fulfil orders, comply with legal obligations and support our business operations.

Security

We take reasonable steps to protect your personal information using secure systems and trusted providers.

However, no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this Privacy Policy or your data, please contact us at: