Returns & Exchanges

Returns & Exchanges

We hope you love your order. If for any reason you’re not completely satisfied, we offer a straightforward 30 day returns policy.

Returns Window

You have 30 days from the date of delivery to return your item.

Eligibility

To be eligible for a return, items must be:

  • Unworn and unused

  • In original condition

  • With all tags still attached

  • Returned in original packaging where possible

We reserve the right to refuse returns that do not meet these conditions.

How to Return

To initiate a return, please contact our support team with your order number and reason for return. 

Once approved, you will be provided with return instructions.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Refunds

Once your return has been received and inspected, we will notify you of the outcome.

If approved, your refund will be processed back to your original payment method within 5–10 working days.

Please note:

  • Original shipping costs are non-refundable

  • Payment processing times may vary depending on your provider

Exchanges

We do offer free exchanges on eligible items.

If you need a different size, simply get in touch with our team within 14 days of receiving your order. We’ll guide you through the exchange process and arrange everything for you at no additional cost.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 48 hours of delivery.

We will resolve this as a priority and cover any return or replacement costs where applicable.

Important Notes

  • Items returned outside of the 30 day window may not be accepted

  • We recommend using a tracked service for returns, as we cannot be held responsible for items lost in transit

If you have any questions, our team is here to help.